🛡 Responsible Gaming

fbajj Responsible Gaming —
Fun with Safety

fbajj believes gaming should be entertaining and safe. Our tools and guidelines will help you play within healthy limits.

Our Commitment

fbajj always places its players' wellbeing as the highest priority. We know that online gaming is an enjoyable form of entertainment for many, but for some people it can become a problem. That is why we are committed to building a culture of responsible gaming.

Playing on the fbajj platform is a form of entertainment — not a source of income. We want you to enjoy every session, but never let that enjoyment become a burden. We have various tools and guidelines for responsible gaming to help you make the right decisions.

Important: fbajj is only for those aged 21 and above. Account creation or any form of gaming by minors is strictly prohibited.

Responsible Gaming Tools

Deposit Limit

You can set a daily, weekly, or monthly deposit limit. Once this limit is reached, no further deposits will be possible, which helps you keep your budget under control. Contact support to change the limit.

Time-Out Feature

If you feel you need a break, you can temporarily pause your account for anywhere from 24 hours to 30 days. During a time-out, no deposits or bets will be possible.

Self-Exclusion

Choose self-exclusion for a long-term break. Once activated, your account will be completely closed for the specified period and no promotional emails will be sent.

Session Time Limit

Set a maximum duration for each gaming session. When the time is up, the system will automatically alert you and log you out if needed.

Loss Limit

Set a daily or weekly loss limit. If you lose more than the set amount, the system will prompt you to take a break. This is an effective way to keep financial losses in check.

24/7 Support

Contact our Bengali live chat support at any time. Our trained team will help you make any decisions related to responsible gaming.

21+ Age Policy

21+

For adults only

To open an account at fbajj and participate in any form of gaming activity, you must be at least 21 years old. This is an important safeguard in the context of Bangladesh.

We verify age at registration. If a minor's account is identified, it will be closed immediately and any deposited funds will be returned. If there are minors in your household, please keep your device and account out of their reach.

  • Do not share your login details (username and password) with anyone.
  • Use parental control software on gaming devices to protect minors.
  • Always log out after a gaming session.
  • Change your password regularly and keep it strong.

Warning Signs of Problematic Gaming

If you notice the following signs in yourself, take a break right away and contact our support.

You are spending more than your budget and placing larger bets to try to win back lost money.

You are gaming for hours on end while neglecting your family, friends, or work responsibilities.

You want to stop gaming but cannot hold yourself back and find it hard to take a break.

You are taking on debt to cover gaming expenses or spending money your family needs on gaming.

You are feeling mental distress, depression, or anxiety because of gaming losses.

You are hiding your gaming activity from loved ones or lying about it.

Check Yourself

Ask yourself the questions below. If you answer "yes" to most of them, consider using the responsible gaming tools.

Is gaming affecting your daily life or work?

Do you often spend more than your set budget?

Do you place larger bets to try to win back lost money?

Do you feel irritable or restless when you cannot game?

Have family members or friends expressed concern about your gaming?

Do you find it difficult to take a break from gaming?

Do not hesitate to seek help. If your answer to any of the questions above is "yes", contact our 24/7 live chat support or email us at [email protected]. Our team is always ready to help in Bengali.

Activate Tools

1

Log In

Log in to your fbajj account and go to your profile settings.

2

Open Settings

Find the "Responsible Gaming" section and click on it.

3

Set Limits

Set your preferred deposit limit, session time, or loss limit.

4

Contact Support

For self-exclusion, let us know directly via live chat.

Responsible Gaming Tips

Build Healthy Gaming Habits

Responsible gaming at fbajj is not just about restrictions — it is a commitment to keeping gaming an enjoyable experience. Following the advice below will keep your gaming experience positive at all times.

  • Set a budget: Before each session, decide the maximum amount you can spend and stick to that limit.
  • Set a time limit: Allocate a fixed amount of time for gaming — never let it eat into your sleep, work, or family time.
  • Do not bet emotionally: Avoid gaming when you are angry, sad, or overly excited.
  • Winning is not guaranteed: Remember, gaming is for entertainment — do not treat it as a way to make money.
  • Take breaks: Take at least a 10-15 minute break every hour. Get up, drink some water, walk around.
  • Avoid alcohol: Alcohol reduces your ability to make good gaming decisions.
  • Do not hesitate to ask for help: If you feel gaming is becoming hard to control, reach out to our support or talk to your family.

Frequently Asked Questions

Log in to your account and go to the "Responsible Gaming" section in your profile settings. There you can set daily, weekly, and monthly deposit limits. Lowering a limit takes effect immediately; increasing one requires waiting through a cooling-off period.

Your balance remains safe when self-exclusion is active. Withdrawal can be completed after the exclusion period ends or by contacting support. The minimum withdrawal amount is ৳800.

A time-out is a temporary break — usually from 24 hours up to 30 days. It is a short-term chance to step back. Self-exclusion is long-term — it starts at a minimum of 6 months and cannot be cancelled before the period ends. If you are experiencing serious problems, self-exclusion is the better choice.

Contact our 24/7 live chat or email [email protected] immediately. We will review the account and take the necessary steps. Change your password to secure the account and keep your login device safe.

Contact fbajj's 24/7 live chat support — our team can point you in the right direction. Consulting a local mental health professional or counsellor is always beneficial. Having an open conversation with your family also plays an important role.

No. While self-exclusion is active, we will not send you any bonus offers, promotions, or gaming-related communications. This is an important part of our responsible gaming policy.

Enjoy safely — stay with fbajj

Play responsibly and enjoy the entertainment. Our games and support are always by your side.

Need help? We're here

Our expert support team is available in Bengali 24 hours a day, 7 days a week. For gaming limits, self-exclusion, or any other issue, use the contact options below.

24/7 Live Chat

Get instant help in Bengali

Email Support

[email protected]